Right of Withdrawal Form
Date: ___________________________
Seller's Name: Online store BALTICFILTERS.EU, SIA "ŪDENS BŪVE"
Seller's Address: Kalnciema iela 87, Rīga, LV-1046
Phone Number: +371-29349862
Seller's Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Consumer's Name and Surname: ___________________________________________
Consumer's Address: ____________________________________________________
Product Name and Code: _________________________________________________
Product Quantity: _______________________________________________________
Product Purchase (Payment) Date: ________________________________________
Product Receipt Date: ___________________________________________________
Proof of Purchase Document No. and Date: ________________________________
Consumer's Withdrawal Statement:
I hereby declare that I wish to withdraw from the purchase agreement for the product(s) mentioned above.
Additional Notes:
Before submitting this form, please review the terms and conditions of the distance contract and the provisions regarding the right of withdrawal to ensure you are eligible to exercise the right of withdrawal.
Consumer's Signature: _______________________
Signatory's Name and Surname: ________________
Please submit the completed withdrawal form within 14 days from the date of receipt of the goods, along with a copy of the proof of purchase document, to SIA "ŪDENS BŪVE". You may send it to the address: Kalnciema iela 87, Rīga, or via email to This email address is being protected from spambots. You need JavaScript enabled to view it., or contact a BALTICFILTERS.EU customer service consultant at +371-29349862 to receive further instructions on exercising your right of withdrawal.
The product being returned should be sent to our warehouse at Kalnciema iela 87, Rīga, LV-1046.
Conditions for Exercising the Right of Withdrawal
- You do not have the right of withdrawal if more than 14 days have passed since the receipt of the goods.
- You do not have the right of withdrawal if the purchase was made and paid for as a legal entity.
If you withdraw from the distance contract, SIA "ŪDENS BŪVE" will refund the price of the returned goods within 30 days of being informed of your decision to withdraw, excluding any additional costs (e.g., delivery charges) incurred due to your choice of a delivery method that is not our standard or free delivery option.
The refund will be made using the same payment method as the original transaction unless you have expressly agreed otherwise. No additional fees will be charged for the refund.
We may withhold the refund until we have received the goods and verified that they have not been used, damaged, or otherwise fail to meet the status of new goods.
You must return the goods to SIA "ŪDENS BŪVE" without undue delay and in any event no later than five days from the date you informed us of your decision to withdraw. The deadline is met if you send the goods back before the five-day period expires.
We will not cover the cost of returning the goods, which must be borne by the Buyer.
Returned goods must be unused. All packaging elements, goods, purchase documentation, and any accessories included with the goods must be retained.
The Buyer's right to withdraw from the purchase agreement does not apply in the following cases:
- The product is returned in non-original or damaged packaging, making it impossible to identify the manufacturer.
- The product has been used, shows signs of installation, or is damaged (e.g., frozen, wet, dirty, or showing other signs of damage).
- The withdrawal form has been submitted, but the product subject to withdrawal has not been returned and received at the warehouse as per the terms of the distance agreement.