Privacy Policy
This Privacy Policy informs and explains how “ŪDENS BŪVE” Ltd. processes personal data on the website and online store www.balticfilters.eu (hereinafter referred to as the “Online Store”) and complies with the requirements of the General Data Protection Regulation No. 2016/679 (hereinafter referred to as the “Regulation”).
1. Information About the Data Controller
The Data Controller of the Online Store is “ŪDENS BŪVE” Ltd. (hereinafter referred to as “ŪDENS BŪVE”), Registration No. 44103048783, Address: Ropažu iela 41-11, Rīga, LV-1006.
Contact Information: Email: This email address is being protected from spambots. You need JavaScript enabled to view it., Phone: +371-29349862.
Purchases in the Online Store can be made in accordance with a distance contract either by registering as a user of ŪDENS BŪVE (hereinafter referred to as the “User” or “Data Subject”) or without registering.
ŪDENS BŪVE processes personal data in the Online Store for the following legal purposes:
1.1. Creation of a personal user account to ensure the organization of order delivery.
- Processed personal data: Email address, username.
- Legal basis: User consent (Article 6(1)(a) of the Regulation). The username may be any chosen name.
1.2. Creation of a corporate user account to ensure the organization of order delivery.
- Processed personal data: Name and surname of the contact person, phone number, address, username.
- Legal basis: Legitimate interest of ŪDENS BŪVE (Article 6(1)(f) of the Regulation).
1.3. Account administration (ensuring User access to their account, resetting passwords, or assisting in regaining access to a registered email address).
- Processed personal data: Email address.
- Legal basis: Legitimate interest of ŪDENS BŪVE to ensure account access (Article 6(1)(f) of the Regulation).
1.4. Order processing and delivery organization (processing orders placed in the shopping cart, sending purchase confirmations, reminders about incomplete purchases).
- Processed personal data: Name, surname, email, phone number, delivery address.
- Legal basis: Article 6(1)(b) and (c) of the Regulation.
1.5. Refund of amounts for returned goods (in cases of withdrawal from a purchase).
- Processed personal data: Name, surname, bank account number, invoice number, date, amount, method of invoice receipt, payment date, payment method.
- Legal basis: Legitimate interest of ŪDENS BŪVE (Article 6(1)(f) of the Regulation).
1.6. Review of consumer complaints.
- Processed personal data: Buyer’s name, surname, purchase amount, product details, and related information.
- Legal basis: Legal obligation and legitimate interest of ŪDENS BŪVE (Article 6(1)(c) and (f) of the Regulation).
1.7. Compliance with Regulation requirements regarding Data Subject requests.
- Processed personal data: Name, surname, address, email address.
- Legal basis: Legal obligation of ŪDENS BŪVE (Article 6(1)(c) of the Regulation).
2. Categories of Personal Data Recipients
ŪDENS BŪVE does not grant access to its database to unauthorized persons and ensures the protection of submitted personal information. Personal data may be disclosed to third parties only to:
2.1.1. Ensure the functionality of service purchases and data storage for this purpose.
2.1.2. Data processors providing services to ŪDENS BŪVE (e.g., server maintenance providers, couriers, Smart-ID solution providers, or other service providers ensuring appropriate technical and organizational measures).
2.1.3. Third parties, such as payment card processors or banks.
2.1.4. State or municipal institutions upon receiving a lawful request as required by applicable legislation.
3, Data Retention and Security
Personal data is retained based on defined processing purposes and legal grounds until at least one of the following criteria is met:
- A legal obligation to retain data for a specific period exists.
- It is necessary to protect legitimate interests.
- Contractual obligations require retention.
- The Data Subject’s consent for the specific processing remains valid.
Personal data is not processed or stored outside the European Union/European Economic Area. ŪDENS BŪVE ensures that your data is protected against unauthorized access, disclosure, use, alteration, or destruction.
Data about Users in the Online Store will be stored for two years following the last purchase. If a registered account remains inactive for more than two years, the account and associated personal data will be automatically deleted.
4. Rights of the Data Subject
To exercise your rights as a data subject and access your personal data processed by ŪDENS BŪVE, you must submit a written request addressed to SIA “ŪDENS BŪVE” at its address, or an electronically signed request sent to the email address: This email address is being protected from spambots. You need JavaScript enabled to view it..
Under the Regulation, you have the following rights:
- Access your personal data and receive information about their processing.
- Correct inaccurate, incomplete, or incorrect personal data.
- Delete your personal data (“right to be forgotten”), except where legal obligations require retention.
- Withdraw previously given consent for data processing.
- Restrict the processing of your data (e.g., request temporary suspension of all data processing).
If you are dissatisfied with the response or actions of ŪDENS BŪVE regarding your request, you have the right to file a complaint with the Data State Inspectorate: Elijas iela 17, Rīga, LV-1050.
5. Changes to the Privacy Policy
ŪDENS BŪVE may amend this Privacy Policy, and changes will take effect upon publication on the website. You are responsible for periodically reviewing this Privacy Policy to stay informed about updates.
This policy is effective as of January 1, 2022.